AI call intelligence

Know what is happening on your calls

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5m+ high-stakes calls processed

00:00

For refunds you need to email billing. I cannot help on calls.

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Trusted by regulated, high-risk industries

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Instantly integrated

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Most interactions are never reviewed

Your recordings are full of work your tools never see.

Clara's AI listens to every call and turns the important parts into tasks in your CRM so your team can follow up fast

We're starting with phone calls, but we're not stopping there.

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outbound
phone call
insurance

Hello, this is Clara calling from
My Insurance. May I speak with Tina?

Email updates
Latest threads
Send SMS
Assigned Rep
First call
1 week ago
Assigned to Doris
2 weeks ago
Send Email
1 minute ago
This is the 10th time I'm calling about this. I'm going to file an official complaint, I'm sick of you guys.
Tickets
Follow up with Payor 
regarding required docs
Assigned to Diana Swanson
Open
Call
Clara Health Logo

Good morning. I'm Clara.
How can I assist you today?

00:00

Hey Tina, this is Clara from Best Home Care, just calling to let you know that your caregiver will be out next week and we’ve assigned someone to cover for her.

Call Recording
00:00 00:00
00:00

Hey, this is Sarah from Best Home Care. I understand your mother may be in need of home care services. Is now a good time to talk?

Call Recording
00:00 00:00
1 minute ago
Hey, this is Clara from Best Home Care.
We need you to re-submit your timesheet from the Feb 4th visit, we’re missing the patient’s signature.
High Churn Risk

Caregiver Jane Doe (PCA, ID: 001234) is at high risk of churning due to significant pay discrepancies. Review payroll records and follow up immediately.

00:00

Hey, thank you for calling Best Home Care. This is Clara speaking. How can I help you today?

Call Recording
00:00 00:00
1 minute ago
Hey, this is Clara from Best Home Care.
Your flu shot is expiring next month, meaning you'll be out of compliance.
Let's find you a slot so you can it done beforehand?
Check icon
New
Check icon
Pending Approval
03
Orientation
04
Active
05
On Hold
06
Dropped Off
Preauthorization Request Follow-up
Clara Health Logo
Clara <auth@besthomecare.com>
Yesterday

Hey team,

I'm following up on the pre-authorization request for home care services for patient Jane Doe (MRN: 001234). Our system indicates the request is still pending, and we recently updated her care plan with new interaction notes.

Could you please confirm the current status and advise if any additional documentation is needed?

Many thanks,
Clara from Best Home Care

Customizable to fit your business

Wired to Every Channel

inbound
phone call
sms
outbound
email

Context Aware

Visit #13
1 week ago
Visit #12
2 weeks ago

Tracks & Closes Tasks

Check payment status
for Tal Hoffman
Assigned to AI agent: HR agent
Resolved

Built-In Testing

18/18 tested passed
When
Asked about clock verification
Integration
HHA logo
HHAeXchange

Speaks Any Language

Languages: English
I’ll contact you right away to avoid any delays with your appointment.

Safe

In-call guardrails
Add
Anti-toxicity
Blocked topics
Following script
Prompt injections

Integrate with your existing tools

EMR systems
  • Epic Systems
  • HHAeXchange
  • eClinicalWorks
  • Athena Healths
  • AlayaCare
  • NextGen Healthcare
  • Praxis EMR
  • Oracle Health
  • MEDITECH
pBX/VOIP software
  • Twilio
  • Five9
  • RingCentral
  • Intermedia
  • 3CX
  • Bicom
  • Vonage
  • Dialpad
  • CallRail
CRM SOFTWARE
  • Salesforce
  • Zoho CRM
  • Hubspot
  • Microsoft Dynamics
  • Pipedrive
  • Monday CRM
  • Freshworks

Pricing

Starter

Paid monthly
$19/mo
  • 1,000 minutes/month
  • 10 regular tags
  • 5 smart tags
  • Get Started

Pro

Paid monthly
$499/mo
  • 50,000 minutes/month
  • 20 regular tags
  • 20 smart tags
  • Get Started

Enterprise

Paid monthly
Custom
  • Unlimited minutes/month
  • Unlimited regular tags
  • Unlimited smart tags
  • Get Started

Frequently asked questions

Do we need to change our phone system?

No. We connect to common VOIP and PBX providers. Keep your current setup.

How fast is setup?

If your phone system or CRM is already supported, you can connect in a few minutes. If we need a new connector, plan for about 1 to 2 weeks. You can also start right away by uploading recordings.

What tools do you integrate with?

We connect to most VoIP systems and to CRMs/helpdesks like Salesforce, HubSpot, and Zendesk. If yours isn’t listed, we can probably add it - let us know!

What languages do you support?

We support a wide range of languages and accents, including English, Spanish, Mandarin and Cantonese, Arabic, Hindi and Urdu, French, German, Portuguese, Russian, Japanese, Korean, Turkish, Vietnamese, Tagalog/Filipino, Hebrew, Farsi, Amharic, Swahili, Somali, Polish and many more.

    How does Clara handle data governance?

    Your data is never used to train models or shared with other organizations. We protect it with encryption, strict access controls, and industry-standard security practices to keep it safe and compliant. Additionally, Clara is fully HIPAA compliant, ensuring that all data handling meets healthcare privacy and security standards, and is already used by top healthcare providers.

    Calls in. Tickets out. Automatically.

    Get Started
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